Fentanyl Resources, Treatment, and Hotlines in New York

It can be challenging to find local resources when caught up in a cycle of fentanyl misuse – even in a state that is home to one of the world’s largest cities. However, it is important to know that there are countless resources available to the people of New York who are struggling with addiction, mental health conditions, and other associated issues. Contact any one of the following resources to take the first step in your recovery.

The New York HOPEline

Funded by the Office of Addiction Services and Supports, the New York HOPEline is a toll-free, confidential help line for New Yorkers struggling with addiction to call when they need help. Upon calling, individuals will be put in touch with a trained staffer who is either specially trained in mental health disorders, has personally experienced addiction themselves, or who is a peer advocate. The HOPEline staff can connect callers to services including (but not limited to) assessments, interventions, treatment programs, and support. The HOPEline offers services in English, Spanish, Bengali, Korean, Traditional Chinese, Haitian-Creole, and Russian and is available 24/7. Call 877-8-HOPENY (877-846-7369).

NYC Health

The City of New York offers several services through their alcohol and drug use services program. This program provides a number of services that are provided in physical locations, putting individuals struggling with substance misuse and addiction the opportunity to learn more about their resources. Peer specialists work at locations that offer clean syringes, drug test strips, naloxone, and more. They have the opportunity to speak directly to those struggling and can offer helpful resources, such as contact information for community support groups and treatment centers.

• Syringe Service Programs – By clicking the link, individuals can learn where syringe service programs are in their neighborhoods. There are locations in all five boroughs of the city (the Bronx, Brooklyn, Manhattan, Queens, and Staten Island).
• Overdose Prevention Centers – OnPoint NYC has two locations in the city where individuals can come get supplies to help prevent accidental overdose: The Washington Heights location is at 500 West 180th Street, Second Floor, Manhattan and the East Harlem location is at 104-106 East 126th Street in Manhattan. These locations can be contacted by calling 212-828-8464.
• Drug Checking – In addition to the OnPoint NYC locations, there are other locations where drug-checking services can be provided. These include St. Ann’s Corner of Harm Reduction (718-585-5544), Housing Works (347-473-7400), and VOCAL-NY (718-802-9540).
• Vending Machines – Public vending machines offer naloxone, fentanyl test strips, safe sex kits, sharps containers, and clean syringes. Current vending machines are located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway), 89-31 161st Street, 7th Floor, Queens, and 1600 Central Avenue, Queens.

NYC Health + Hospitals

NYC Health + Hospitals is the nation’s largest municipal healthcare delivery system and is comprised of 11 hospitals, 30 Gotham health centers, and 5 long-term care centers. They provide a variety of services, including alcohol, substance use, and opioid services. Through their work in this area, staff members offer medically-supervised outpatient programs, outpatient detox, opioid treatment programs, buprenorphine clinics, emergency department peer advocates, and medical and mental health professionals who can assist patients who have been hospitalized. Call 1-844-NYC-4NYC (692-4692).

Helio Health Crisis Center

Helio Health provides a 24/7 Crisis Center in Syracuse, NY, where individuals struggling with acute substance use and mental health needs can get effective treatment. Some services offered through the Crisis Center include stabilization, referrals, intervention strategies, medication management, peer support, therapy, screenings and assessments, and psychiatric consultations, to name a few. By calling 315-434-5333, individuals can access these and other services. All services are offered at Meadows Integrated Outpatient Clinic on 329 North Salina Street in Syracuse.

New York City’s Crisis Respite Centers

The City of New York offers a number of Crisis Respite Centers, located throughout the city, where individuals can reside in home-like places to rest and recover for up to one week. During that time, staff members can help with services such as psychoeducation, social supports groups, and referrals to medical and psychiatric providers. For more information on locations and contact numbers, follow the link above.

New York Fentanyl Statistics

The misuse of fentanyl is a major public health concern throughout the state of New York. Sadly, many residents continue to struggle with fentanyl misuse and addiction, leading to a continual rise in fentanyl-related overdose deaths in the area. Consider the following data:^1,2

• Fentanyl was detected in 81% of all drug overdoses in NYC in 2022
• Every three hours, a New Yorker dies of an overdose
• African-American and Latino/a New Yorkers had the highest rates of drug overdose deaths, along with the largest increase in overdoses, between 2021 and 2022
• The highest rates of overdose deaths occurred in the South Bronx neighborhoods of Crotona-Tremot, Hunts Point-Mott Haven, and Highbridge
• For the past 6 years, fentanyl has remained the most common substance involved in overdose deaths
• The current rate of fentanyl overdose in New York City is 35.4 deaths per every 100,000 residents, which is slightly higher than the national average of 32.4

Get Fentanyl Help in New York

Fentanyl addiction can be extremely challenging to overcome, especially when professional treatment services are not involved. If you or someone you love is struggling with an addiction to fentanyl, do not wait any longer to reach out for help. Support is available throughout the state.

Pick up the phone and call right now to learn more about how we can help you get started on the road to recovery.